Privacy policy

Last updated: April 23, 2026 

At K-9 Krunch LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and make purchases. 

Information We Collect 

When you visit our website, we may collect the following types of information: 

Personal Information: When you create an account, place an order, or contact us, we may collect personal information that you provide, such as your name, email address, shipping address, billing address, phone number, and payment information. 

Non-Personal Information: We may also collect non-personal information automatically when you visit our website. This can include your IP address, browser type, operating system, referring URLs, and pages viewed. 

How We Use Your Information 

We use the information we collect for the following purposes: 

To process and fulfill your orders. 

To communicate with you regarding your orders and inquiries. 

To improve our website, products, and services based on user feedback. 

To send periodic emails about your order or other products and services. You may opt out of marketing emails at any time by clicking the unsubscribe link included in every marketing email. 

To comply with legal obligations and protect our rights. 

Information Sharing 

We do not sell, trade, or otherwise transfer your personal information to outside parties except to provide the services you request, or as required by law. We may share your information with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you. These vendors may include payment processors, shipping carriers, email service providers, and website analytics providers (such as Google Analytics). All such parties are required to keep your information confidential and use it only for the purposes for which we share it. 

Data Retention 

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to complete and support your orders, comply with our legal and tax obligations, resolve disputes, and enforce our agreements. 

Security of Your Information 

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. 

Cookies 

Our website may use "cookies" to enhance user experience, understand how visitors use our site, and support marketing efforts. This may include first-party cookies as well as third-party cookies from analytics or advertising providers. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. 

Children's Privacy 

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it. 

Your Rights 

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or delete your personal information. 

California Residents: Under the California Consumer Privacy Act (CCPA), California residents have additional rights, including the right to know what personal information we collect about them, the right to request deletion of their personal information, and the right to non-discrimination for exercising these rights. We do not sell personal information. 

To exercise any of these rights, please contact us at info@k9krunch.com. We will respond to verified requests within the timeframe required by applicable law. 

Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically for any changes. 

Contact Us 

If you have any questions about this Privacy Policy, or wish to exercise any of your privacy rights, please contact us at: 

K-9 Krunch LLC 2566 Silas Tompkins Road Long Eddy, New York 12760 United States Email: info@k9krunch.com