Freeze-Dried Dog Treat Questions, Answered

Every K9 Krunch treat contains just one single, premium ingredient — freeze-dried to lock in nutrients and flavor. No fillers, no preservatives, no artificial colors or flavors. What you see on the label is exactly what your dog eats.

We partner with trusted, USDA-inspected farms across North America. Our bison, chicken, and beef are sourced from animals raised without antibiotics or added hormones

Freeze-drying removes moisture from fresh ingredients at very low temperatures — no heat, no preservatives needed. The result is a lightweight, shelf-stable treat that retains up to 98% of its raw nutritional value.

Dehydrating uses heat, which destroys some nutrients and often requires preservatives. Freeze-drying uses no heat, preserves more nutritional value, and needs no additives for shelf life.

Yes. Our single-ingredient treats are ideal for dogs with food sensitivities. Since each bag contains only one protein source, you can easily identify and avoid allergens. Many vets recommend single-ingredient treats for elimination diets.

Absolutely. All K9 Krunch treats are high-value, high-aroma, and easy to break into small pieces for rapid repetition training. Chicken Hearts are naturally small and ideal for training as-is.

Yes — freeze-dried treats are safe for puppies as long as they are single-ingredient and appropriately sized. Always supervise and introduce slowly, as puppies have sensitive digestive systems.

Store in a cool, dry place away from direct sunlight; once opened, seal the bag tightly or transfer to an airtight container. No refrigeration needed — freeze-drying removes moisture, giving treats a long shelf life.

Choose Subscribe & Save on any eligible product and pick a schedule: every 2 weeks, every month, or every 2 months. Every subscription delivery is 10% off. Shipping follows our standard rule: free on orders of $49 or more. Modify, skip, or cancel anytime from your account.

Absolutely. Log into your account and navigate to "Subscriptions." You can adjust frequency, swap products, skip an order, or cancel at any time — no questions asked

No commitment required. Cancel anytime. We believe in earning your loyalty with great treats, not locking you into contracts.

Orders ship within 1 business day. Most orders arrive in 3 to 5 business days, and you'll get a tracking number by email once your order ships.

We ship to U.S. addresses only. Orders of $49 or more ship free to every U.S. address except Hawaii, Alaska, and Puerto Rico. Orders to Hawaii, Alaska, and Puerto Rico, and orders under $49, ship at rates calculated at checkout. No international shipping at this time.

You can return any order within 30 days of delivery. Return shipping is free and there's no restocking fee. Email orders@k9krunch.com with your order number to start. You don't need to send back opened or partly eaten bags.

Email orders@k9krunch.com within 30 days of delivery with a photo and your order number. We'll send a replacement or issue a full refund, your choice, at no cost to you.